Human Interest is a scam, avoid at all costs!
April 27, 2022

Human Interest is a scam, avoid at all costs!

Jose Penalba | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Human Interest

401K plan & profit sharing
  • Still looking
  • A phony company promising to manage profit-sharing plans without having any knowledge about it.
  • 401K Management
  • Profit Sharing Management
  • Human Interest has delivered negative value to us, unable to deliver the profit-sharing plan which was established from the beginning. While initially, they proved to be able to work on a few simulations, they have been unable to deliver on those or even answer basic questions once in contract.
  • Extremely poor, slow, inefficient & unkwnonledgable customer service.
We made a mistake, we strongly advise you not to use Human Interest. They do not know much about 401k & profit sharing.

Do you think Human Interest delivers good value for the price?


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Did Human Interest live up to sales and marketing promises?


Did implementation of Human Interest go as expected?


Would you buy Human Interest again?


Human interest looks good from the outside but apart from plugging in to get your money, they are unable to deliver what you contract them for. Absolutely no knowledge of profit-sharing management, terrible investment options, terrible customer service.

Human Interest Support

There is no proper support.
No escalation required
Slow Resolution
Poor followup
Less knowledgeable
Problems left unsolved
Not kept informed
Difficult to get immediate help
Need to explain problems multiple times
Support doesn't seem to care
Slow Initial Response
Our needs are basic, we pay a fairly high monthly fee for it.
Is that a serious question? Human Interest is a scam.