Very satisfied with Human Interest!
September 17, 2022

Very satisfied with Human Interest!

Stephen Watson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Human Interest

Human Interest is our third party administrator for retirement options. They provide us with ROTH/Traditional 403b options in a very user friendly platform. Since we are a nonprofit with unpredictable funding due to grants, they worked with us to have a discretional match at the end of the year instead of a traditional flat match. They have been exceptionally helpful along the way from the setup to the staff orientation. We're very satisfied so far!
  • Very user friendly
  • Helpful, responsive, great customer service
  • Integrates well and has little work required from our end
  • I can't think of anything at the moment
  • Little to no work required in maintaining which means less cost in staff time
  • Increased employee satisfaction with the very user friendly/informative platform
  • We received credit for having a payroll provider that integrates into the system, anything is really helpful as a nonprofit!
Amazing orientation with a presenter who explained things well, clearly, and with just enough appropriate humor to keep everyone's attention. Platform is simple and easy to use.

Do you think Human Interest delivers good value for the price?

Yes

Are you happy with Human Interest's feature set?

Yes

Did Human Interest live up to sales and marketing promises?

Yes

Did implementation of Human Interest go as expected?

Yes

Would you buy Human Interest again?

Yes

Heartland Payroll+
Works well with our nonprofit.