Lacks timely investment of EE contributions and slow reporting
November 23, 2022
Lacks timely investment of EE contributions and slow reporting
Score 3 out of 10
Vetted Review
Verified User
Overall Satisfaction with Human Interest
We use it as an employee incentive to both attract and retain employees. The competitive market and tight unemployment numbers make this a top priority for our company. We have endeavored to have all employees enrolled and have been somewhat successful in that.
- Investment options
- Responding to queries and questions
- Provides industry insights
- Lacks promptness in pulling and posting employee deductions after each pay period
- Poor in timeliness of generating quarterly reports. Most recent was posted on 11.8.
- No ability to create custom statements. All other providers that we have used have had this ability to create custom statements based on date range at anytime.
- Results of discrimination/highly comp testing not communicated and or not generated timely.
- Fees are lower and more transparent than some of our previous 401K company administrators.
- We fortunately have not experienced much turnover. Hopefully our benefit package contributes to that.
- Constantly having to deal with employees as to why contributions are not being processed timely is a big negative.
Do you think Human Interest delivers good value for the price?
Not sure
Are you happy with Human Interest's feature set?
No
Did Human Interest live up to sales and marketing promises?
No
Did implementation of Human Interest go as expected?
Yes
Would you buy Human Interest again?
No