iATS -Payment Processing with a basic Salesforce integration
February 12, 2020

iATS -Payment Processing with a basic Salesforce integration

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with iATS Payments

IATS is a payment processing solution used to take electronic donations and payments. It is used for the "Donate Now" button on the website and facilitates payments and donations.
  • Relatively good UI
  • Good support
  • Doesn't have the strongest Salesforce integration
  • Better engagement with the Salesforce NPSP
  • Given us the ability to take online payments and donations.
  • Decreased the amount of manual processing.
iATS has a lot more functionality than PayPal, particularly when it comes to Salesforce integrations. Click&Pledge has the best Salesforce integration, while Classy has the slickest UI.
There are some situations where i would choose iATS, but there are other excellent competitors that should be considered as well. Which you choose will depend on your particular needs, the size of your organization and what functionality you need.

Do you think iATS Payments delivers good value for the price?

Yes

Are you happy with iATS Payments's feature set?

No

Did iATS Payments live up to sales and marketing promises?

Yes

Did implementation of iATS Payments go as expected?

Yes

Would you buy iATS Payments again?

Yes

If you need a basic Salesforce integrated payment processor then you could consider using iATS. If you have complex needs and need a complex integration with Salesforce you might want to look elsewhere.