Item: IBM Maximo Application Suite
Rating: 5
Author: Verified User

Overall Satisfaction with IBM Maximo Application Suite

Use Cases and Deployment Scope

We are using IBM Maximo Application Suite for a couple of years as our central ITSM platform.
IBM Maximo Application Suite addresses some of our central processes like incident, problem, user help desk such as the central CI database.

Pros and Cons

Pros

config management
incident management
change management

Cons

air-gapped deployments of version 9
air-gapped mirroring of source images

Return on Investment

IBM Maximo Application Suite is reliable for all our central business processes with our customers

Most Valuable Capabilities

IBM Maximo Application Suite addresses an central platform for a lot of needed business processes

Alternatives Considered

IBM Maximo Real Estate and Facilities and IBM Storage Scale

Key Insights

Do you think IBM Maximo Application Suite delivers good value for the price?

Not sure

Are you happy with IBM Maximo Application Suite's feature set?

Did IBM Maximo Application Suite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of IBM Maximo Application Suite go as expected?

Would you buy IBM Maximo Application Suite again?

Yes

Other Software Used

IBM Storage Scale

Likelihood to Recommend

IBM Maximo Application Suite is working fine, since it would be running.
But the deployment process in a highly regulated air-gapped environment is actually not really useful for an production usage.

Comments

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