IBM Maximo Application Suite a very nice tool
October 09, 2025

IBM Maximo Application Suite a very nice tool

Leonardo Lima | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Maximo Application Suite

In our organization, we use IBM Maximo Application Suite to Manage internal and external tickets. It's more about IT than Maintenance. Our team attend requests and point hours.

Pros

  • Self-service requests
  • Control labors and crews
  • Dasnboards
  • Reports
  • Ticket lifecycle

Cons

  • Service provider
  • Internal and external labor control
  • Contracts
  • Control differrnt teams and crews
  • Ticket status visivility
  • Feedback automation using e-mails and scalations
Catalogs. This is how our customers open requests.
Quality valitations using questionaries and feedback.

Do you think IBM Maximo Application Suite delivers good value for the price?

Yes

Are you happy with IBM Maximo Application Suite's feature set?

Yes

Did IBM Maximo Application Suite live up to sales and marketing promises?

Yes

Did implementation of IBM Maximo Application Suite go as expected?

Yes

Would you buy IBM Maximo Application Suite again?

Yes

I am likely to recommend IBM Maximo Application Suite to a colleague because of Free license for self-service users. Easy way to build offering catalog. Easy to point and control labor hours.

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