iCIMS Should Be On Every Company's Short List!
Updated June 03, 2015
iCIMS Should Be On Every Company's Short List!
Score 9 out of 10
Vetted Review
Verified User
Software Version
13.2
Modules Used
- Recruiter
Overall Satisfaction with iCIMS Talent Acquisition Software Suite
Used across my entire organization and I have 4 recruiter users on it. It's the platform that helps us fill 300-400 positions a year. It's basically all things Talent Acquisition for us.
Pros
- Very user friendly
- Very user customizable vs. having to submit requests for changes like other ATS systems
- Great candidate pre-screening library tools with the ability to weight answers
- Intuitive and ability to dictate OUR workflow vs. making our process fit the system
- New releases work very well vs. Taleo new releases that seem to cause problems across the system; I used Taleo in my last company.
- Update 3-22-15: I just recently updated to latest version 14.2 and as usual the update works seamlessly.
- Customer Support is outstanding and you get to talk to live people. They are also very knowledgeable of the product, features and configurations.
Cons
- As I mentioned, Customer Service seems to go to voicemail more than it has in the past
- Update 3-22-15: Cust. Serv. been much better, rarely getting sent voicemail (if at all). I'm also always impressed just how knowledgalbe how well informed their reps are, they go above and beyond a level 1 support and rarely do I need level 2 or more support.
- I'm trying to use thier Connect product which basically gives candidates the ability to just provide their resume without applying. I'm frustrated I can't create a custom field whereby I can inquire what their current title is and be able to search on it.
- Update 3-22-15: iCIMS has made improvements to the Connect module.
- It has helped us do a better up front pre-screens which has been a big time-saver reviewing the most qualified candidates first and the least qualified last based on weighting their answers.
- It has reduced time-to-fill in the past year by almost 2 weeks
- It has helped save search firm fee's because I create "Sourcing" job reqs and recruit ahead of our needs. We have pipeline ready to go and no need to call it out to agencies.
- Per above, has helped reduce cost-per-hire
- Has also increased quality of hire because we start with a pre-vetted pool
Implemented: Taleo, Peopleclick, Hiredesk
Demo'd: Kenexa, ADP, Kronos and many others
iCIMS is my favorite and should be in everybody's top 2-3 if in a selection process.
Demo'd: Kenexa, ADP, Kronos and many others
iCIMS is my favorite and should be in everybody's top 2-3 if in a selection process.
iCIMS Feature Ratings
Using iCIMS Talent Acquisition Software Suite
iCIMS Implementation
- Implemented in-house
Comments
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