Overall Satisfaction with iCIMS Talent Acquisition Software Suite
iCIMS was selected to help our organization better manage the requisitions and applicants in the recruitment process. It was used within HR to manage all the applicants and candidates throughout the organization. iCIMS helped us to better manage the requisition creation and approval process. It involved our managers in approving the requisitions more quickly than doing this through interoffice mail. We were better able to manage and measure our job board usage and effectiveness. Candidate management was a snap since everything was accessible from the main landing page. That page could be changed by the recruiter to help them better manage the process. The onboarding tool was pretty slick too.
- Customer service is second to none. It is the best I have encountered.
- Everything is configurable. It is easy to change the process to better match your process
- Always improving. New features and functionality continue to keep you on the cutting edge
- Social Media tool is the best tool ever
- Nothing. They listen to their customers and quickly implement those areas to improve.
- Nothing. They are so responsive in improving their product.
- Very positive. Implemented in under 60 days.
- Save so much time in managing the candidates
There is no comparison. Excellent product. The best customer service ever. Continuously improving. Awesome reporting tool. Incredible social media module. Great pricing. It is one of the few ATS vendors in the space that are still committed to recruitment and to the recruiter. The best thing about iCIMS is that it is designed around the recruiter. Most other companies it was an afterthought.
Ask about customer service, configuration, reporting, candidate management and social media. iCIMS excels in all of these areas. The system is very flexible so you will need to know your process very well to ask the questions that will best server your organization and recruitment team. So, the more you do your homework, the better selection you will make.