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Great flexibility for managing a complex organization
October 01, 2020

Great flexibility for managing a complex organization

Roger Edwards | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

iCIMS Recruit

Overall Satisfaction with iCIMS Talent Acquisition Software Suite

We have 16 international offices that help us recruit professional expat people to serve in the aviation charity sector in some of the remotest areas of the world. We needed a system to coordinate the recruitment across the 16 countries to place people into 12 other countries. iCIMS has helped us standardise processes and coordinate and share data.
  • Manage candidates
  • Coordinate different locations and offices
  • Work globally
  • The reporting function can be clunky if you do not use frequently.
  • Comparison of different candidates could be better, especially if you want to print a report.
  • The support services and account management could be better.
  • Commercially, we have seen fairly significant price increases, which as a charity we have found difficult.
  • The standardisation of processes across 16 different countries
  • Collation and sharing of applicant data and the management through the process
  • Financially this has not had a return but it has given us better management of candidates
(Most of the providers we investigated were from the UK or European and are not listed here.)
Overall, we get there, but we have had two account managers in three years, and they are not always as responsive as we would like. Working remotely rather than talking face to face is sometimes difficult when trying to explain the complexity of our operations.
It seems good for candidates and it is reasonably intuitive.

Do you think iCIMS Talent Cloud delivers good value for the price?

Not sure

Are you happy with iCIMS Talent Cloud's feature set?

Yes

Did iCIMS Talent Cloud live up to sales and marketing promises?

No

Did implementation of iCIMS Talent Cloud go as expected?

No

Would you buy iCIMS Talent Cloud again?

Yes

iCIMS Talent Acquisition Software Suite is particularly well suited for its flexibility and configuration to our processes.

iCIMS Feature Ratings

Recruiting / ATS
6.7
Job Requisition Management
7
Company Website Posting
7
Customized Application Form
8
Resume Management
8
Duplicate Candidate Prevention
5
Candidate Search
5
Applicant Tracking
9
Collaboration
9
Task Creation and Delegation
5
Email Templates
8
User Permissions
8
Notifications and Alerts
5
Reporting
3

Using iCIMS Talent Acquisition Software Suite

35 - HR resourcing and Operational management
3 - We have two of the team as recruitment officers that use and advise iCIMS as part of their role, but one in the UK and one in Australia to cover the different time zones.
  • Standardization
  • Global management of vacancies
  • Global attraction

Evaluating iCIMS Talent Acquisition Software Suite and Competitors

  • Price
  • Product Features
  • Product Usability
We have an incredibly complex organization working internationally. We needed to share vacancies internationally and manage the candidate process in many cases for expatriates, which meant family being included in the recruitment process.
We considered several organizations, and I don't think we would change our selection process.