Item: iCIMS Talent Cloud
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

We use it for recruiting and onboarding only. Additionally, only Talent Acquisition and Hiring Managers use the system.

Pros and Cons

Provides clean-looking dashboards.
Tracks candidate workflows.
Gives a good customer facing portal experience.

The iForms process makes it difficult to pivot quickly and execute new business ideas/initiatives.
No native functionality for initials and signatures.
Offer Management tool does not allow bulk sending.

Return on Investment

Improved candidate experience.
Holistic applicant tracking.
Integration to core HR & Payroll.

Alternatives Considered

UKG Pro (formerly Ultimate Software UltiPro)

iCIMS is a much stronger candidate and employee facing user experience.

Support Rating

Support is great. There is a decent knowledge base + monthly calls with the support team. Additionally, account teams get you quick answers to any questions.

It's very intuitive from a "user perspective." However, from the admin perspective things are not always as clear and we need more control to do things on our own vs having to open a support case and wait. It is not a very sustainable business model in our industry.

Likelihood to Recommend

It's well suited for most industries--but more so with companies who have a higher number of employees.

Good onboarding and recruiting functionality

Software Version

Overall Satisfaction with iCIMS Talent Cloud

Use Cases and Deployment Scope

Pros and Cons

Return on Investment

Alternatives Considered

Support Rating

Key Insights

Do you think iCIMS Talent Cloud delivers good value for the price?

Are you happy with iCIMS Talent Cloud's feature set?

Did iCIMS Talent Cloud live up to sales and marketing promises?

Did implementation of iCIMS Talent Cloud go as expected?

Would you buy iCIMS Talent Cloud again?

Usability

Likelihood to Recommend

iCIMS Feature Ratings