Robust system but almost too much - growing too fast
June 16, 2021
Robust system but almost too much - growing too fast
Score 7 out of 10
Vetted Review
Verified User
Software Version
iCIMS Recruit
Overall Satisfaction with iCIMS Talent Cloud
We have recently launched iCIMS as our new ATS and it is working well, but we've had some challenges with coordination of the various integrations and implementations we are working through. It feels like a lot of disparate pieces and we lost two of our key account people mid-way. The reporting is very robust but very confusing, and the training offered is too general. Overall, great system but feels like they are growing too fast.
Pros
- Significant capacity for data
- Robust reporting
- Dashboard management
Cons
- Lack of consistent support for various products offered
- Customer service is not timely
- Training is general and not catered to company needs
- Not seeing anything really yet
Do you think iCIMS Talent Cloud delivers good value for the price?
Not sure
Are you happy with iCIMS Talent Cloud's feature set?
Yes
Did iCIMS Talent Cloud live up to sales and marketing promises?
No
Did implementation of iCIMS Talent Cloud go as expected?
No
Would you buy iCIMS Talent Cloud again?
No
Comments
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