- Easy to use.
- Variety of templates to suite different engagements.
- Integration with Salesforce.
- Good statistical information for analysis.
- Responsive customer service.
- I always want to see more templates!
- Better graphics.
- I have issues importing content.
- Quick information to make better decisions.
- Able to reach a wide audience quickly.
- The ability to evaluate our ROI immediately.
iContact has been reliable and easy to work with, both as a product and a company. The no-hassle, high-value application has provided our customer satisfaction.
Usability. What are you looking to accomplish for your lead generation and marketing programs. Ask the question, test the product before you make decisions. View the competition and compare equally both from a functionality perspective and if integration and customer service are critical to your plans. What type of target are you looking to hit? How broad is your customer base?