Mass Emailing for Non-Profit Advocacy Organization
Updated December 01, 2014
Mass Emailing for Non-Profit Advocacy Organization
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with iContact
Pros
- iContact makes it easy to send organized and professional looking emails to our network.
- Clean data layout - bounces, no info, unsubscribe, etc.
- Templates for all occasions and the flexibility to use HTML to edit the templates.
Cons
- Segments are not user friendly. Need to improve by allowing multiple selections i.e. for state you should be able to say "Either NY, NJ, PA, or CT".
- Photo editing - should be able to resize when uploading.
- Uniform HTML layout across outlook, gmail, etc.
- Our advocacy efforts have been enhanced while engaging our members to contact their political representatives.
- Our conference marketing and registration efforts have been increased leading directly to more revenue.
- We have been able to engage new audiences through message forwarding.
Using iContact
2 - marketing and communications
- monthly newsletter
- press releases
- event invitations
- special announcements
- action alerts
- none
iContact Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No - Basic support, usually online chat, always works great.
Using iContact
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- email templates
- adding photos
- building lists
- segmenting
- social sharing
Yes - complex newsletters appear well on mobile devices
Comments
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