Highly recommend
September 20, 2024

Highly recommend

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with Ideagen Quality Management

As a Quality Coordinator in a healthcare organisation, I find this application amazing. I use the desktop app daily and its pinned to my taskbar. I have primary license which I need in order to manage all the aspects of the QMS ( documents, assets, suppliers, staff workload). I am able to see acknowledgments easily and outstanding reviews, documents or change requests. From my point of view its a must have app , especially working in Quality!

Pros

  • documents management
  • assets management
  • supplier management
  • staff documents acknowledgements
  • administration of life licenses

Cons

  • updating automatically the new staff lists ( when a new license is created) -you have to do it manually at the moment which is time consuming
  • easy reports creation - quite difficult to create a report for meetings or gather data
  • when printing a specific report and trying to add more on the list for the service due assets it is not updating when selecting columns ( service due, supplier, etc)
  • bit expensive when renewing the licenses and especially when adding a new license
Generally very useful from all point of view. Necessary item to have in Quality. it provides access to documentation - reviews, change requests, acknowledgements, approvals, assets managements, supplier management, non-conformances, training courses, analysis, administration access to live sessions, people - new license creation, lists managements; different types of report creation

Do you think Ideagen Quality Management delivers good value for the price?

Not sure

Are you happy with Ideagen Quality Management's feature set?

Yes

Did Ideagen Quality Management live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Ideagen Quality Management go as expected?

I wasn't involved with the implementation phase

Would you buy Ideagen Quality Management again?

Yes

Microsoft Teams, StarLeaf (discontinued), Microsoft 365
mostly user friendly, I recommended ,
a few improvements required in relation to the assets tab and documents

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