Item: IFS Cloud
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

I am using IFS Cloud in my organization to consult and support the industrial companies and their who use IFS Cloud as their Asset Management solution. To implement their project-based manufacturing business process, certain modules in IFS Cloud were implemented, and mapped with the processes. The use case mainly was the manufacturing, procurement, selling and maintaining of asset-type products.

Pros and Cons

Integration with other third-party application is easy and reliable
Product documentation is easy to follow for the new users
Web-based product

Rich look of user experience of the web-based interface
Some areas like HR and Payroll are not fully-suited within the solution
Error and issue handling/debugging is difficult

Return on Investment

Reduced the time taken for the users to prepare and generate reports since most are automatic with IFS Cloud
Increased the reliability and visibility of the inventory of the products from procurement of raw materials through the manufacturing of final product to delivering to customer's place
Took a considerable time configuring the roles and access of the users while implementation

Alternatives Considered

IFS Applications and Infor M3

User documentation of IFS Cloud is very well organized, and easy to follow. So, the time taken for the key business users to be trained is comparatively less. The integration with other well-suited third-party applications for HR and Payroll has been standardized and easy to setup, because of the REST APIs.

Key Insights

Do you think IFS Cloud delivers good value for the price?

Yes

Are you happy with IFS Cloud's feature set?

Yes

Did IFS Cloud live up to sales and marketing promises?

Yes

Did implementation of IFS Cloud go as expected?

Yes

Would you buy IFS Cloud again?

Yes

Other Software Used

Microsoft Teams, Microsoft 365, IFS Customer Engagement

Usability

Besides for the comparatively not-much rich user experience, and the time-consuming setup of the user permission and roles configuration, other functionalities and features provided by IFS Cloud is efficient compared to other enterprise software. Being fully-suited with almost every module for an industrial company, and providing API facilities for HR and Payroll integrations, IFS Cloud can be recommended.

Support Rating

IFS Support for IFS Cloud product has different levels of support agreement with the customers, including 24*7 support service for the product. Since the customers have the option of selecting IFS-managed cloud for the implementation, all of the responsivities for maintaining the managed services can be handed over to IFS.

Likelihood to Recommend

Being IFS Cloud a web-based interface/client and Cloud-based database, the performance seems to be strong, and the IT and infrastructure resources needed is less. Also, with IFS Cloud, customer have different choices of implementing/installing the product such as IFS-managed cloud, Customer-managed cloud and Customer-managed on-premise implementation, which can be selected based on customer's preference and needs.

IFS Cloud to Improve your Business processes

Overall Satisfaction with IFS Cloud