Steep learning curve that may be worth it for you
Updated October 31, 2025

Steep learning curve that may be worth it for you

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with Keap (formerly Infusionsoft)

We use Infusionsoft for our email marketing, as well as automating some advertising campaigns and order fulfillment processes. It is used by our administrative staff and marketing department.

Pros

  • Automation
  • Email marketing

Cons

  • Huge learning curve
  • Nothing is intuitive
  • Saves a lot of time
  • Automates many workflows
Infusionsoft is much more sophisticated and allows you to do far more than Mailchimp. The tradeoff is that it's 10X harder to use.
It's good for taking inputs from various sources and creating automations. You don't need to be a programmer or understand APIs to do a lot of very impressive and helpful things.

Keap Feature Ratings

Email & Online Marketing ()
Not Rated
Lead Management ()
Not Rated
Campaign Management ()
Not Rated
Reporting & Analytics ()
Not Rated
Platform & Infrastructure ()
Not Rated
Not Rated
Task management
Not Rated
Billing and invoicing management
Not Rated
Reporting
Not Rated

Keap Resources and Customization

Comments

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