Item: Keap
Rating: 1
Author: Verified User

Overall Satisfaction with Keap

Use Cases and Deployment Scope

Keap is used for email marketing and client management. We would email customers and sales would use it to track deals and customers. We set up a few automations as well, so created a lead magnet that would email people the download once they signed up.

Pros and Cons

Pros

The worst platform I’ve ever used
.
.
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Cons

Email marketing set up
Lead management
Lead funnels
Automation
Customer support
It did nothing well and I cannot recommend it for anything.

Return on Investment

Probably losing the company money

Usability

Because it’s very hard to use. In my opinion, it’s not a good platform

Alternatives Considered

HubSpot CRM, Pipedrive and Customer.io

We didn’t select Keap, the company came with it and everyone new hates it and wants it gone.

Key Insights

Do you think Keap delivers good value for the price?

Are you happy with Keap's feature set?

Did Keap live up to sales and marketing promises?

Did implementation of Keap go as expected?

I wasn't involved with the implementation phase

Would you buy Keap again?

Other Software Used

Slack, Ahrefs

Likelihood to Recommend

In my experience, it’s by far the worse platform I’ve ever used. Everyone in the company was begging the CEO to change but he felt locked in.

Email marketing was a joke. Stats were not clear. UTMs I had to set manually. Automations were clunky. The sales guy could not see who to outreach. We couldn’t organize templates at all. In our experience, everything we wanted to do was a complete headache.

Keap Feature Ratings

Comments

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In my opinion, Avoid Keap and get something good. Your marketing and sales team will thank you

Software Version