A Project Managers Organizer
August 29, 2016

A Project Managers Organizer

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Professional

Modules Used

  • Insightly iOS / Android Mobile App

Overall Satisfaction with Insightly

Insightly has provided us with a great way to manage multiple departments using the same platform and has improved our communication between departments. Currently we have our Sales/Marketing, Account Management, Operations and Project Management teams using Insightly. The pipelines and milestones have been exactly what my department has needed for managing internal projects and projects for clients. All our information (including emails) are able to be housed within a project as well as the progress of that project. This saves time and resources for us as previously this was managed between multiple platforms.
  • Houses all information for a project within one convenient location.
  • Easy to understand the program. We had multiple people with limited computer skills and they were able to pick up the platform and understand it quite quickly.
  • We had some difficulties determining how to use Leads vs. Opportunities as our business saw them differently than Insightly, but we're able to determine a way to use this that made sense to our business.
  • Limitation in the reports. The reports section is a little overwhelming and difficult to figure out, however the insightly support page has been amazing for helping to figure things out.
  • Limitation in sorting the information. When opening up the current listings it always sorts as alphabetical, which is hard to work with in a business with several projects on the move.
  • Improved efficiency
It has improved efficiency, however, it still needs a little work and then it could improve things further.
It's a great product and is great for what I need in operations but other departments/companies might find that Insightly still has a few things to work on and add for their clients.

Insightly Feature Ratings

Customer data management / contact management
10
Workflow management
7
Opportunity management
Not Rated
Integration with email client (e.g., Outlook or Gmail)
9
Interaction tracking
9
Lead management
Not Rated
Email marketing
Not Rated
Task management
10
Billing and invoicing management
Not Rated
Reporting
5
Forecasting
Not Rated
Pipeline visualization
10
Customizable reports
7
Custom fields
10
API for custom integration
Not Rated
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social engagement
Not Rated
Mobile access
10