LOVE Insightly!!
Updated September 07, 2017

LOVE Insightly!!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Basic

Modules Used

  • Gmail plugin

Overall Satisfaction with Insightly

Most of our communication with real estate investors is done via email. Insightly has been an AMAZING tool to help keep contacts up to date, all communication history is available to know the history with the contact when emailing them next, I use the tasks daily to know who to follow up with, what to send, etc. Our previous method was a spreadsheet, it held all the information, but it was not time-effective. It took a lot of time to update every time we communicated with someone. Now I have the Gmail plugin, I click the Insightly button in the email and the communication is automatically updated in Insightly. It's great!!
  • Easy to use.
  • Gmail plugin.
  • Keeps me organized!
  • Cannot change Leads from Closed back to Open status.
  • Would like to be able to edit task sets when adding them (click the set to add & give options to edit there all together, instead of editing each one individually after adding all).
  • Would like some parts to be a little more tailored for Real Estate.
  • Improved efficiency
My efficiency and ability to follow up with more contacts has at least doubled in the last year of using Insightly.
Insighly is the best CRM/sales tool to keep track of everyone and follow up appropriately.

Insightly Feature Ratings

Customer data management / contact management
10
Workflow management
10
Opportunity management
Not Rated
Integration with email client (e.g., Outlook or Gmail)
10
Interaction tracking
10
Lead management
10
Email marketing
Not Rated
Task management
Not Rated
Billing and invoicing management
Not Rated
Reporting
Not Rated
Forecasting
Not Rated
Pipeline visualization
10
Customizable reports
10
Custom fields
10
API for custom integration
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
10
Not Rated
Social engagement
Not Rated
Not Rated
Mobile access
Not Rated

Using Insightly