Great system in the SaaS environment
March 07, 2014
Great system in the SaaS environment
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Intacct
We use Intacct for contract and revenue management as well as billing and A/R.
- They bring value with each new update. Even if you don't use some of the new features at times, it's nice to know they are constantly improving their product.
- Intacct has not yet figured out a way to allow users to customize their standard reports by adding fields
- When I ask customer support a question they cannot answer, they usually say to "submit an idea and have people vote on it" instead of addressing the issue itself.
- It has helped us house 1 single warehouse for our over 900+ clients with thousands of transactions monthly. It is much more automated than our previous system and much more transparent.