Intacct is a real advantage!
November 11, 2015

Intacct is a real advantage!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Intacct

Intacct, currently, is being used by the outsourced department at our company. We have multiple clients on the system, and as we gain more clients, we do use Intacct for them. This is our system of choice.

Pros

  • Customization services are wonderful!
  • It is very easy to build reports using dimensions, and they are an amazing tool to have.
  • Customer service is always available to help you with any questions you may have.

Cons

  • The system is not very user friendly, you really need to know what you are doing. There needs to be a way to improve on the ease of use.
  • It would be nice to see a live report as an example while you are [using] the report builder.
  • ACH direct link with your bank to download the transaction information and make the process easier and simpler!
  • Month end close has gotten much faster.
  • It has been easier to give our clients real time access to their books.
I have also used QuickBooks, and Intacct is definitely superior. The system allows for great customization which is really what most of our clients are after.
There are many things we learn with one client that we can take and use for another. A great example of this is custom reports.
I believe for a very small business, Intacct just has too many features that are not necessarily useful for them. I believe intact is better suited for that middle ground.

Sage Intacct Feature Ratings

Accounts payable
9
Accounts receivable
9
Cash management
9
Bank reconciliation
10
Expense management
8
Time tracking
8
Fixed asset management
9
Multi-currency support
9
Multi-division support
9
Self-service portal
9
Inventory tracking
Not Rated
Location management
9
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Reimbursement management
Not Rated
Dashboards
10
Standard reports
10
Custom reports
10
API for custom integration
10
Plug-ins
10
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated

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