Great call tracking software for any business
June 22, 2024

Great call tracking software for any business

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Invoca

I used Invoca when I was at Windstream to track calls and make campaign optimizations and to look for opportunities to increase revenue. Invoca was great for letting us listen to calls and track how users came into the IVR. It is a great and easy to use call tracking platform

Pros

  • Ease of Use
  • Great Support
  • Amazing Reporting

Cons

  • better AI tracking
  • expanding call signals
  • Increased revenue
  • Decreased time for optimizing campaigns
  • great transparency into calls

Do you think Invoca delivers good value for the price?

Yes

Are you happy with Invoca's feature set?

Yes

Did Invoca live up to sales and marketing promises?

Yes

Did implementation of Invoca go as expected?

Yes

Would you buy Invoca again?

Yes

Invoca is suited for marketing campaigns where calls are a conversion. It is easy to set up and integrate with Google ads. It is amazing to be able to use AI signals to see where pain points are and make optimizations where sales are seeing disconnects

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