A call tracking tool that goes beyond excellence.
June 24, 2021

A call tracking tool that goes beyond excellence.

Leo George | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Invoca

Invoca is now part of our business family. Call tracking software was our need to understand the demographics of our clients and Invoca is doing this so well. We are utilizing it to track calls, and using the call analytics that it provides us, we can modify our marketing projects and can enhance the experience of our beloved users.

  • It has enabled us to record calls and its recording feature works smoothly.
  • Call schedule is also its major feature.
  • The User Interface of Invoca is clear and non-complicated.
  • Its customer support didn’t come up to mark.
  • The dashboard for reporting needs to be more advanced.
  • Multi-location call tracking.
  • Automated quality assurance.
  • Call tracking.
  • We can track down the number of calls per day.
  • Call scheduling.
  • Its cost is sky high as compare to alternatives.
  • Its setup is a bit tricky although its usage and navigation are easy its setup is tough especially for beginners.
We used Convirza for a long time and had a pathetic experience as we were paying a high price for nothing special. Convirza was not so good in call tracking and had fewer features as compared to Invoca, and Invoca’s price is also amazing. It has all the essential features that we were looking for, like call scheduling and call recording, that are essential for marketing campaigns too. Its reporting dashboard is our least favorite thing about it.

Do you think Invoca delivers good value for the price?

Not sure

Are you happy with Invoca's feature set?


Did Invoca live up to sales and marketing promises?


Did implementation of Invoca go as expected?


Would you buy Invoca again?


Management of campaigns is easy with it. It is a great tool if someone [wants to know] which of his campaigns is doing well and getting the most calls. It is quite favorable for all kinds of marketing campaigns and tracking calls is also convenient with Invoca. We are having a wonderful experience of call tracking with Invoca and its functioning and efficiency are beyond our expectations.