Ion is a Great Value Product
May 14, 2018

Ion is a Great Value Product

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ion interactive

ion is used as our landing page and form development tool for our organization. We like this tool for its ease of use and expandability.

Pros

  • Offers templates allow us to utilize a single template to copy from and change it up with ease
  • Support is responsive with helping out to determine what we can do to expand our offering.
  • Although many times we have to pay for support to implement our changes they are very well suited to do the job.

Cons

  • The ability to copy page rules would be a nice expansion on their offerings.
  • Sometimes the small details take a long time to fix because the tool does not let you copy page rules.
  • Some of the help features are basic in nature and could be more in depth to help the individual solve their own issues.
  • ion has led us to a position where we are able to manage our growing business effectively and has enabled us to scale easily.
  • The data integrations, although challenging at times have helped us better track and understand our data.
Compared to Adobe's products, I prefer ion. However, Optimizely is slightly more intuitive to use than ion, but the value comes in big savings over Optimizely's prices.
ion is very well suited for an organization that needs to build a lot, fast by using the templates. However, changing back-end configurations is sometimes more challenging and requires you to pay support for project work.

Ion, by Rock Content Feature Ratings

Ideation
6
Content collaboration
8
Content hub
8
Forms / Gated content
8
Embedded CTAs
8
Content distribution
8
Content promotion
7
Content automation
8
Audience profiling and targeting
6
Closed-loop tracking and reporting
6
Content performance analytics
7
Campaign optimization dashboard
6

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