ISL Light for unattended TVM management
April 22, 2024

ISL Light for unattended TVM management

Håkan Göranson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ISL Light

We use ISL Light and ISL Always On for unattended remote management of our PC/Windows-based Ticket Vending Machines. Each new TVM installed has a hard drive with clone of our core software platform, inluding the ISL Always On application.
  • Grouping and naming of remote computers
  • Access right management
  • Unattended deployment and operation
  • Sorting computer list by online/offline status
  • Reduced cost of remote service incident response by at least 75% by avoiding the need for manual visits to deployment sites in a majority of incident cases.
  • Improved incident response times by 90% in cases where remote access was enough to remedy the problem
Overall functionality, ease of use and stability for unattended remote management

Do you think ISL Light delivers good value for the price?

Yes

Are you happy with ISL Light's feature set?

Yes

Did ISL Light live up to sales and marketing promises?

Yes

Did implementation of ISL Light go as expected?

Yes

Would you buy ISL Light again?

Yes

We have only used ISL Light for unattended remote management of field equipment, and for that use case it has been excellent.

ISL Light Feature Ratings

Screen sharing
10
File transfer
8
Instant message
Not Rated
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
10
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
Not Rated
Remote Active Directory® management
Not Rated
Centralized management dashboard
8
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
Not Rated