Jabber in the work place
September 16, 2016

Jabber in the work place

Cameron Council | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Jabber

Jabber is being used as a instant messenger tool for our university. The system allows for phone and outlook integration in order to show when you are busy with meetings or phone calls and when you are free to chat. The system also supports video calling which we are not currently using at the moment.
  • Ease of access
  • Easily of use
  • Product integration
  • Limited to internal users only
  • Requires in depth support for video and phone integration
  • Constant updates that require admin rights to execute
  • Allows for users who are on phones all day to communicate with one another without putting customers on hold.
  • It has increased productivity
  • Allowed for better communication
Any time a user in a office is a large distance from another user they need to communicate with this handy tool. It has phone apps for ease of use and require little to no tutorial on how to use the product.

Webex App Feature Ratings

Mobile Access
7
Chat
10
Notifications
7
Discussions
10
Integrates with Outlook
7
Video files
5
Audio files
5