A day with Jabber
May 18, 2018

A day with Jabber

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Jabber

Jabber is being used in several departments throughout the organization. We are a large organization with four different service lines. Jabber provides a central place for external and internal customers to call into for guidance, questions and so on.

Pros

  • Chat function
  • User friendly platform
  • Ease of customizing messages that callers will hear

Cons

  • If an employee is at their desk, but there is no activity with Jabber, the system will transition to idle mode. The employee does not know this unless they are looking at Jabber.
  • One central place for our customers to call into
Jabber is a great platform for large companies that have various service lines and need one place for external and internal callers to call into. Jabber is very easy to use. Users can utilize the platform with a wireless headset too.

Webex App Feature Ratings

Project Management
10.0
Task Management
Not Rated
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
10
Mobile Access
Not Rated
Search
Not Rated
Visual planning tools
Not Rated
Communication
9.8
Chat
10
Notifications
9
Discussions
10
Surveys
Not Rated
Internal knowledgebase
10
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
Not Rated
File Sharing & Management
Not Rated
Versioning
Not Rated
Video files
Not Rated
Audio files
Not Rated
Document collaboration
Not Rated
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated

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