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Helping Communication
November 23, 2019

Helping Communication

Amanda Haskett | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Jabber

We use Jabber across the whole organization. Jabber is utilized to help communicate by sending a message to another associate when you need to get a quicker response. It helps us to also be able to visually share information by file sharing and actually being able to share and view screens.
  • Communication.
  • Sharing files.
  • Accessibility.
  • Access to old conversations.
  • Productivity.
  • Workflow.
  • Training.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

I wasn't involved with the implementation phase

Would you buy Webex App again?

Yes

Jabber has been essential as I have gone through training or just needing help with something. I have been able to send a message with a quick reply. Then, when I need to or want to show the person what I am looking at or speaking about, I can actually share my screen so they can see exactly what I am talking about.

Webex App Feature Ratings

Project Management ()
Not Rated
Communication
8.0
Chat
10
Notifications
8
Discussions
7
Integrates with Outlook
7
File Sharing & Management
8.8
Versioning
9
Video files
9
Audio files
9
Document collaboration
8
Access control
9

Cisco Jabber Support

Jabber has been a very useful tool in our organization. When you are with a customer and need information or answers, it can help to get this faster and in a more conspicuous way.