Super easy to use and feature-rich
Updated December 06, 2019
Super easy to use and feature-rich
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Cisco Jabber
We use it for inter and intraoffice communication. We also use it for screen sharing and presenting. We use it for conference calls. We have used it for file sharing. We use it across our entire organization. Some of the biggest problems it addresses it allowing for quick communication between staff members, in addition to providing presentation capabilities in a large conference room when a senior developer needs to present screens for demos and client approval.
Pros
- We can text between staff members quickly and easily.
- Jabber is integrated into our phone systems so we can simply click a staff member's name and click the green button and call them without even knowing their actual number.
- We use it for screen presenting and sharing. Great for showing application progress in large meetings. Developers have used it in code reviews.
Cons
- It would be nice for the conference calling feature to be easier to implement. Jabber does it, but it is rather hard to implement.
- It would be helpful if Jabber auto detected usb headsets instead of having to configure it to use external headsets.
- It would help if Jabber would not shrink our development screens smaller every time we scroll inside of our dev environments. It is actually annoying for the other guy watching the presentation.
- It has made communication between co-workers much faster and more streamlined, allowing us to stay at our desks and keep working, thus being more productive.
- It makes showing work progress possible due to screen sharing capabilities even over the internet.
- It provides conference calling so you can bring in multiple people and share screens between all participants.
I've used Jabber for about two years now. I remember using other products, but unfortunately, I don't remember what they are. I do remember most of them did not integrate with our phone systems. They did not allow screen sharing. They did not facilitate conference calls. They did not provide file sharing.
Do you think Webex App delivers good value for the price?
Yes
Are you happy with Webex App's feature set?
Yes
Did Webex App live up to sales and marketing promises?
Yes
Did implementation of Webex App go as expected?
Yes
Would you buy Webex App again?
Yes
Webex App Feature Ratings
Using Cisco Jabber
200 - There are several departments in our agency. All of use jabber for one reason or another. Our business analysts use it to communicate with clients and with us. The directors use it. The developers use it to communicate with the business analysts, database admins, bosses, etc. We use jabber for screen sharing when needed. We use it for code reviews, which goes right along with screen sharing. We use it to send single files when needed.
There are really no certain skillsets required for jabber. The people in our agency that use it have all sorts of skills. There are business analysts, directors, support specialists, developers, database administrators, etc. Jabber is simply very easy to use. If you can type, you can use jabber. You don't have to utilize advanced features to use it.
- inter office communications - chatting
- screen sharing / presenting
- file sharing
- conference calling
- dialing out to other employees as needed, since it integrates into our phone system
- In addition to screen sharing, we can swap control between users
- We can do file sharing. It is a feature we use from time to time to send configuration files
- We use the screen sharing feature for code reviews. It also helps to give control to a more experienced developer so he can type on your screen as needed.
- It would be valuable to work over the internet
- It would be helpful to be able to send several files at once
- It would be nice to be able to open a visual editing window
Comments
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