Jamf is great!
December 17, 2019

Jamf is great!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jamf Pro

We manage the Jamf Pro environment of one of our customers. We use it to manage macOS and iOS devices throughout the United States. The users love the self-service portal, and IT loves being able to use the software to let the users be more self-sufficient in obtaining/installing new software.
  • Our users love using the self-service portal to get their applications.
  • We also have printers packaged up in the self-service portal so users can add them. (We don't have print servers so the drivers are packaged with the printers when installed.)
  • Every time we update the server, all management machines using the Casper Suite need to be updated as well. They release a lot of updates so it gets to be a bit much to keep updating all the time.
  • We wish there were better update management capabilities.
  • It is quite expensive getting off the ground so it takes a bit for ROI to catch up but it does well over the course of a few years.
There is really no better alternative if you require a fully-baked Mac management utility.
Their support is great!

Do you think Jamf Pro delivers good value for the price?

Yes

Are you happy with Jamf Pro's feature set?

Yes

Did Jamf Pro live up to sales and marketing promises?

Yes

Did implementation of Jamf Pro go as expected?

Yes

Would you buy Jamf Pro again?

Yes

It is great in scenarios that require management of a large number of Macs or iOS devices.