Overall Satisfaction with Jamf Pro
We use Jamf across all of our company, as well as other divisions within our parent company. At our company, we manage over 1400 Macs with JAMF Pro to deploy custom packages and scripts to help end-users get software automatically, as well as from a Self Service catalog, rightly named "Self Service." We can also use it to enforce security patching to keep all systems protected from vulnerabilities.
- it's easy to set up policies and deploy software to a group of users.
- It's great for building reports on your ecosystem for C-Level execs.
- There's lots of customization and community to help with software patching and security patching.
- There is still no feature for properly patching T2 chip-enabled Macs. Admins must set up custom-built scripts to get around this functionality miss.
- I wish there were easier ways to set up templates for policies and scripts that were built in. I've had to come up with a few workarounds to accomplish this need.
- The deferral options are rather limited. While the text is customizable, options beyond default set times are very limited.
- Jamf has helped keep our Mac fleet up to date with apps that our company uses, as well as security patching. Its integration with Apple Business Manager for DEP is well worth the investment on its own, but all the custom features and dashboards for tracking what things you need to see the most are very beneficial to day-to-day workflow
- Jamf has been a life saver with zero-day vulnerability remediation. The recent Zoom vulnerability was able to be fixed to over 200 vulnerable Macs within 2-3 hours.
- Jamf supports custom API integrations with third-party vendors. We recently set up an integration to pull software inventory into ServiceNow, which will help streamline software compliance and zero-day remediation.
AirWatch is very difficult to manage and utilize. Jamf just makes sense and works. With AirWatch you spend hours trying to get what should be a simple task done. While the Jamf website isn't quite mobile-friendly, I manage to still get work done from my iPhone, which is so great when I'm on the move and something breaks or I need to make a quick change.
Jamf has a community-driven wiki called Jamf Nation. It is free to join, and rich with content from fellow admins as well as Jamf engineers. It is one of the best resources and tools I've seen from a company. It is so big that they even set up a 3-day event every Fall in Minnesota to host Jamf admins and techs from across the US and the world to have training sessions and keynotes on new features or relevant topics by long-time Mac Admin veterans.
Do you think Jamf Pro delivers good value for the price?
Are you happy with Jamf Pro's feature set?
Did Jamf Pro live up to sales and marketing promises?
Did implementation of Jamf Pro go as expected?
Would you buy Jamf Pro again?
JAMF is a must-have for any company with at least 300 Macs or greater. There are so many things that can be leveraged from JAMF's DEP enrollment process, to policy deployments and security patching. If you have a smaller Mac environment, something like Munki or DeployStudio may be better suited for your needs.
Using Jamf Pro
Like to use
Easy to use
Technical support not required
Quick to learn
Feel confident using
Yes - It is a "mobile friendly" website and not a mobile app. Less than desirable. It works but many buttons require flipping to landscape mode and tapping in just the right spot to do what you want it to do. I wish there was a mobile app because it is great to be able to manage Macs from my phone on the go.
Jamf is very intuitive and user-friendly for both admins and end-users who use Self Service. Everything is highly customizable, and you can make it your own and put a lot of personal touch to things. The sky is the limit when it comes to what you can do with Jamf Pro in your environment. I highly recommend it.