Jamf Pro for the Win
June 11, 2020

Jamf Pro for the Win

Anthony Darlow | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Overall Satisfaction with Jamf Pro

Jamf Pro is being used across our business to ensure that our corporate devices (both iOS and macOS) are safe and secure. This in turn has enabled us to gain the Cyber Essentials certification.

As a side effect we are now big users of Self Service not to just deploy software or configurations but also to ensure employees have access to the correct resources (such a marketing assets or documentation) by linking out to appropriate stores (such as O365 or Google).

Further to this as a reseller and partner of Jamf and personally being a certified Jamf Admin I was with our customer base to plan, deploy and support them with Jamf and their Apple Devices so that they too can address the needs of their business

Pros

  • Self Service portal.
  • Day Zero support for new iOS/macOS features.
  • Great inventory data.
  • Continuing and growing support for integrating with your other systems (IdPs, AV, LDAP, etc. etc).

Cons

  • A greater software title list for Patch Policies.
  • Some of the simplistic features or UI of Jamf School (particularly around iOS).
  • Uploading packages via the web interface and sometimes be flaky.
  • Ensured we were able to hit Cyber Essentials.
  • Enabled complete overview of estate which shows us ageing hardware and enables us to better manage hardware refresh.
  • Enabled us to make central system changes without needing to touch every device or worry that people will have the wrong configurations or settings.
Jamf Nation is a hub of all Jamf Pro (and general Mac Admins) that post and help each other in a friendly community.

Access to this is completely free and I’ve always found the answer to the support questions that I have had. If I haven’t the question that I have posted has been quickly seen to by a community member. Due to this I've not had to use the Jamf Support.

Do you think Jamf Pro delivers good value for the price?

Yes

Are you happy with Jamf Pro's feature set?

Yes

Did Jamf Pro live up to sales and marketing promises?

Yes

Did implementation of Jamf Pro go as expected?

Yes

Would you buy Jamf Pro again?

Yes

Jamf Pro is well suited for any business or school that has more than a couple of Apple devices. It can make deployment as easy as inbox and turn on without the huge drain on an IT dept as well as making ongoing management simple with clear insights of your complete estate.

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