If Apple made an MDM...
July 02, 2020

If Apple made an MDM...

Luke Driscoll | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jamf Pro

Jamf Pro is used predominantly by IT and Digital Services. Initially it was brought in to manage our Macs in student teaching labs and staff devices, it has since been expanded to manage kiosk iPads, all staff iOS devices and to manage our one-to-one undergraduate student iPad distribution of 3000-4000 devices per year. We use it to ensure device compliance, distribute apps, secure devices and secure our company data.

Pros

  • Jamf Training Catalogue is a great resource for getting staff up to speed on Apple and Jamf support and management.
  • Jamf Nation is a really valuable resource for Mac and Apple management
  • Jamf Cloud scales up and down as you need it
  • Jamf allows a really high Users:Admin ratio

Cons

  • UI could look more like the System Preferences or Settings
  • Default Account Settings should be what are recommended in Jamf 200 Training
  • Please get Conditional Access for iOS working again
  • Jamf has allowed us to increase our Apple fleet massively without increasing our Helpdesk staff or workload. 10000 iPads, one Helpdesk member!
  • Zero Touch deployment means devices can be handed directly to staff with minimal effort once everything is set up.
  • We saved ~£2000 by ‘upgrading’ from a hosted server to Jamf Cloud
WorkSpace One lacks good support for MacOS, InTune learning curve is steep.
Jamf Nation - the best source of information on supporting and managing Apple devices on the internet.
Jamf Training Catalogue - An excellent resource for getting helpdesk and other staff up to speed on Apple support and management
Jamf Heroes - regular online meet-ups with Jamf/Mac admins around the globe
Jamf Buddy - regular contact point with Jamf and support when needed

Do you think Jamf Pro delivers good value for the price?

Yes

Are you happy with Jamf Pro's feature set?

Yes

Did Jamf Pro live up to sales and marketing promises?

Yes

Did implementation of Jamf Pro go as expected?

Yes

Would you buy Jamf Pro again?

Yes

For large scale iPad or Mac deployments Jamf Pro is really the best Apple supporting Mobile Device Management product on the market, however At very small scale iOS only deployments Jamf Now may be better suited. Since the launch of Jamf School it may be worth considering this alternative if you IT team is small.

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