Jamf Pro is worth the time and investment
January 19, 2023

Jamf Pro is worth the time and investment

Carolyn Casey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jamf Pro

As a busy design studio, we don't have a dedicated IT person to manage our Macs. As a former Apple Genius, I saw how helpful having a mobile device manager could be. Although it was a little tricky to set up, once I went through the training, it was invaluable for me to manage our Macs—especially now that we are working in a hybrid mode after the COVID shutdowns. It's been so successful that we're expanding Jamf Pro to our other offices worldwide. The support is great, too. I highly recommend it. We're also rolling out Jamf Connect and Jamf Protect. We've tried other protects, and they don't work as well.
  • Inventory reporting
  • Push OS updates
  • Restrict software
  • Set up strict security measures
  • The training is a bit hard to follow, and classes are expensive
  • Dedicated support is very expensive and unfortunately necessary
  • Templates for standard tasks would be helpful
  • Links to our Apple Business Manager
  • You can set up "one touch" deployment which saves a lot of time
  • It's made for Apple products, but you can use it on PCs
  • It is great for pushing out OS updates and new software, it saves so much time
  • During COVID it made it so easy to enforce updates and add new software
  • Some of the software made for Windows and Macs is difficult to deploy

Do you think Jamf Pro delivers good value for the price?

Yes

Are you happy with Jamf Pro's feature set?

Yes

Did Jamf Pro live up to sales and marketing promises?

No

Did implementation of Jamf Pro go as expected?

No

Would you buy Jamf Pro again?

Yes

When managing Macs, there is no software better. It also seems that their integrated virus protection and active directory software are the best way to go. We've tried others. You can assess your inventory at a glance, create groups, and target specific computers for specific tasks. Plus, you could wipe a computer remotely if it is lost or stolen.