Jamf Pro
January 19, 2023
Jamf Pro
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Jamf Pro
When I first started with The Art of Education, I was a contractor and they were using a very basic MDM solution. It had been set up poorly and was not meeting their needs. I lobbied for change and we made the switch to Jamf Pro. It was 100% worth it! Our options went from almost zero to hero overnight. Jamf Pro has allowed us to continuously improve our device management, and meet an ever-growing need. From custom shell scripts to customized profiles, extension attributes for reporting, and a well-supported API. Anytime I've hit a brick wall, Jamf support has been there to assist, with chat support, email response, or even a Zoom meeting to help me find the right answers. If you're looking for your next MDM solution, you can't go wrong with Jamf Pro.
- Custom Scripts mean you can accomplish almost anything you need.
- Extension Attributes gives you a way to report on anything.
- Extremely configurable. Just know that means it can be hard to find what you're looking for.
- Training and community resources are readily available.
- Training options are terrific, but costly.
- Finding what you need in Jamf Pro can be tough at times. The interface is not what I would call friendly.
- You'll need static credentials for Jamf Pro. They don't integrate with the Jamf Account, and it doesn't offer 2FA. SSO is an option, but it's not simple to set up.
- Integration with Jamf Protect/Connect for security and SSO.
- Insight into inventory.
- A maintained API for integrating other solutions.
- The switch to Jamf Pro made a huge impact on our ability to deliver apps to devices.
- Jamf Pro has helped us to improve the security of our fleet.
- It has improved our ability to understand the state of devices for inventory control.
There is no comparison between Meraki SM and Jamf Pro. Just don't. If you're using Meraki SM, do yourself a favor and make the switch to almost any other solution. Yes, you can use Meraki to tie your device management to your network. And I can see reasons for why that might be a good idea. However, my experience was that SM was far less reliable at managing devices and far less easy to work with than Jamf Pro.
Mosyle is a different value proposition. If I were about to set up an MDM solution from scratch for a business, I'd be hard-pressed to decide between Mosyle and Jamf Pro. Both are fantastic solutions that offer day-one support. Mosyle Business is arguably better at integrating with Google SSO for identity and is more tightly integrated with its own Endpoint Security. We selected Jamf Pro because we had been using Jamf Now, and didn't know about Mosyle at the time. We recently evaluated Mosyle internally and almost made the switch. The reason we didn't? We had Jamf Protect set up, we had Jamf Pro set up, and switching to Mosyle would have been a significant project.
Mosyle is a different value proposition. If I were about to set up an MDM solution from scratch for a business, I'd be hard-pressed to decide between Mosyle and Jamf Pro. Both are fantastic solutions that offer day-one support. Mosyle Business is arguably better at integrating with Google SSO for identity and is more tightly integrated with its own Endpoint Security. We selected Jamf Pro because we had been using Jamf Now, and didn't know about Mosyle at the time. We recently evaluated Mosyle internally and almost made the switch. The reason we didn't? We had Jamf Protect set up, we had Jamf Pro set up, and switching to Mosyle would have been a significant project.
Do you think Jamf Pro delivers good value for the price?
Yes
Are you happy with Jamf Pro's feature set?
Yes
Did Jamf Pro live up to sales and marketing promises?
Yes
Did implementation of Jamf Pro go as expected?
Yes
Would you buy Jamf Pro again?
Yes