Jenkins Powerful CICD Tool with Flexibility at the Cost of Usability
May 07, 2025

Jenkins Powerful CICD Tool with Flexibility at the Cost of Usability

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jenkins

Jenkins is used for triggering builds in our company. We have more than 20+ apps which needs to be deployed , and we take help of jenkins to do so. From frontend, to backend to ML team, all uses jenkins for their deployment.
Jenkins helps us speed up our delivery by allowing parallel builds and testing, significantly improving deployment times. Jenkins integrates seamlessly with Git (GitHub/GitLab), Docker, Kubernetes, and other DevOps tools we use, enabling end-to-end automation.

Pros

  • Monitors source code repositories pretty well
  • Automatically triggers the deployment when new code is pushed
  • Advanced logic like conditional steps, parallel execution, or environment-specific stages
  • Reusability across projects using shared libraries

Cons

  • Complex UI
  • Less user friendly
  • Should not go down
  • Plugin Dependency and Maintenance Overhead
  • Limited Native Support for Modern Cloud-Native Workflows
  • Faster deployments
  • Reduced Human Errors & Downtime
  • Standardization Across Teams
  • Initial Setup Time is more
It can do anything in CI/CD Plugin ecosystem is massive.Good community support. Highly flexible and customizable.But the user interface feels clunky and unintuitive, especially compared to newer CI/CD platforms.Frequent plugin updates, occasional compatibility issues, and general upkeep require dedicated DevOps resources.
Jenkins is highly customizable, making it ideal for complex pipelines that require scripting, conditional logic, and integration with a variety of tools.Jenkins offers thousands of plugins, giving it unmatched versatility.


However, this leads to maintenance overhead, unlike GitLab CI or GitHub Actions, which offer more native features out of the box.
User Experience – Others Win.
Maturity and Community – Jenkins Wins
Cloud-Native Support – Others Win.

Do you think Jenkins delivers good value for the price?

Yes

Are you happy with Jenkins's feature set?

No

Did Jenkins live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Jenkins go as expected?

Yes

Would you buy Jenkins again?

Yes

1. Suited well for a company which has more than 10 apps to deploy. 2. Not suited for a place where Serverless or Event-Driven CI/CD with Minimal Setup is required.
3. If project requires fine-tuned control over build steps, conditional deployment flows, and script-heavy automation, Jenkins provides unmatched flexibility using Jenkins file and Groovy scripting.

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