Jira Align is great
November 04, 2025

Jira Align is great

Eloise McQuire | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jira Align

We use Jira Align to keep track of projects as a CRM team. Individuals will use a set template to write a business task which then will be added to the kanban board. The board is split into different countries so we can easily see what is happening where. We also divide the board by area, eg. Winback/retention upsell.

Pros

  • Organises team projects
  • Helps split up different project phases.
  • Keeps all project info in one place.
  • Integrates well with other software.

Cons

  • Annoying sometimes when tickets disappear.
  • Sometimes hard to search for old tickets.
  • Files sometimes do not pull through properly.
  • Project delivery
  • Testing and finding errors
  • Improving work in a collaborative way
As I have mentioned, some older, less tech savvy, team members have not found it as intuitive. I found it the same when I started using it although it quickly made sense. I think this is because there are lots of features we do not use so this can get in the way of what we do use.

Do you think Jira Align delivers good value for the price?

Not sure

Are you happy with Jira Align's feature set?

Yes

Did Jira Align live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Jira Align go as expected?

I wasn't involved with the implementation phase

Would you buy Jira Align again?

Yes

Well suited to teams who need to easily see what projects are being delivered when. Some of my older colleagues have found it more difficult to use as they have found it not so straight forward and intuitive. I think overall though this is a good tool and great for managing workloads and testing.

Comments

More Reviews of Jira Align

  1. Home
  2. Product Management Software
  3. Jira Align Reviews
  4. User Review of Jira Align