Overall Satisfaction with JIRA Software
We use Jira across our whole organization to track one-time and ongoing projects as well as employee time. We use it to track epics, stories, tasks, features, defects and hours spent. We use boards for project workflow and assigning tickets to different team members. We also use it for tracking hours spent on each task according to the client project.
- It's great for holding all our projects and tickets with teams assigned.
- It has good features for formatting ticket descriptions and comments for team collaboration.
- I like the hours tracking feature because it's easy to enter hours for each ticket and also see all my time for the week at a glance.
- Better formatting options in tickets.
- Apply UX principles for easier workflow and UI.
- More options to simplify and cut out unnecessary features that we don't use.
- I can organize my tasks for the day or week in one view.
- I can see what's coming and prepare for the workload.
- I can run all my QA processes and recording findings in Jira tickets.
Jira has more many features, more ways to customize and many more options for plugins and integrations. It works on a much larger scales to meet a greater variety of needs where other products specialize or focus on simplicity of features and easy of use. Jira is better for larger teams and a greater variety of products where careful tracking is needed.