JIRA is huge but it pays off
Fabian Kuhn | TrustRadius Reviewer
December 28, 2017

JIRA is huge but it pays off

Score 7 out of 10
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Overall Satisfaction with JIRA Software

We're using JIRA as a communication and project management tool between our IT and other departments, like management, design, sales and so on. Basically every employee with project management tasks is using it. It helps us a great deal with planning, specifying and tracking the work of our IT department and therefore, the improvement of our online appearance.
  • JIRA is an excellent tool to connect different teams and work styles in an efficient way, without being too specific for some of them.
  • It has a lot of features and settings to offer which really enable you to plan a task in a very detailed way.
  • Thanks to the different conditions of a task, the status can be tracked easily and everyone always knows who's the one who has to provide input.
  • JIRA is not the right tool for people who are looking for an easy, small and quick to learn project management tool.
  • There should be more options to layout a task in terms of tables, image integration et cetera. Currently, the bigger a tasks gets, the more complicated and difficult to understand it looks.
  • JIRA definitely helped us a great deal with structuring the work between different teams in our company and boosted the efficiency in our IT tasks.
As mentioned before, JIRA is a very big tool which also is the reason why we're using it for complex tasks in our company. Other project management tools are often easier to use and have a nicer UI but they simply don't offer the same amount of settings and features.
JIRA is perfect for planning and tracking the work of different teams in a company. However, it's a really big tool with a lots of features and therefore, it makes sense to use other project management tools besides it. E.g. we're using JIRA for our IT tasks for which it's suited just perfectly while were using projectplace in the design team which does the job much better in a small team with tasks that are not very complex to specify.