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Jira make software development tracking easier
July 13, 2018

Jira make software development tracking easier

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with JIRA Software

Jira is used primarily by IT department as our software development tool for tracking all work. Recently our marketing and claims department has started to use it as well. We also use the Dashboards to highlight our production release items to the rest of the businesses non IT related on a monthly basis.
  • Easy to drag and drop issues to status
  • UI is very good and easy to follow the sprint progress
  • Dashboard features are good
  • Issue detail view can be a little limited, would like more room to configure
  • Change the status of issue in all issue views
  • Increased functionality on dashboards, allow text field boxes
  • Entire IT department uses it making production releases better
  • Great ROI when combined with Service Desk
  • Great ROI when combined with Confluence
TFS was very odd and cumbersome. Hard to understand where everything went and felt too much like a gant chart. Also very tough to get any non IT department to use and figure out. No ability to configure like you can with Jira. Also used homegrown solution which had same issues as TFS.
Very well suited to handle all software development tracking for small or large teams
Excellent for IT production release management, we use a TFS plug in for our code
Works well when paired with Confluence
Works well when paired with Service Desk
Non IT departments have a hard time using it since they don't typically work in agile