JIRA - Development workflow for all companies...
Anonymous | TrustRadius Reviewer
November 01, 2018

JIRA - Development workflow for all companies...

Score 9 out of 10
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Verified User
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Overall Satisfaction with JIRA Software

JIRA is being used as an overall tracking tool for application development. Requests for new enhancements/projects may be placed in the system or defects may be tracked. IT managers also use the tool to assign tasks and to check hours booked to a project or request. Management reporting also comes from the application and is used for capacity planning and resource management.
  • Great tool for agile development
  • Allows flexibility to build out workflows that map to your company's internal processes
  • Flexibly reporting and build out by team
  • Make certain the full end to end processes are documented - changing flows will impact the lineage of your data
  • Make certain someone on the team has JIRA experience or have a vendor support you in the implementation
  • Look at full functions offered out of the box and understand additional plug-ins that may be needed.
  • Great easy to use tool and little training required for team members
  • Modification of processes/flows can cause confusion for team members unless properly communicated.
  • Look at the overall need and see if this tool fits your need, as there are other products available in the market.
JIRA does a good job and can integrate with other tools. Much cheaper than the big box tools, yet well established in the marketplace. Many integration points and plugins help, but make sure the best are used to suit the needs of your particular group and development teams using the product.
Good for large and small teams. It is just important to make certain it is implemented and used consistently across all teams. Generally it is a process difference that causes issues - not JIRA itself. Support is good, but in several areas it is easy to design yourself into a corner with process flows and approvals.