JIRA and Agile for you business
March 03, 2019

JIRA and Agile for you business

Rafael Ebert | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with JIRA Software

We use JIRA to manage/track projects across the whole organization. It is a well documented tool and helps our team members to keep up with the workload as well as generate KPIs to higher management and provide a better visibility on what needs to be done throughout the projects. I would say it is an essential tool.
  • The high level of customization on this Agile system is key to meet different niches and industries. You can configure to use on any project you wish to take on without any effort.
  • A system you can learn from. JIRA collects and unites all historic data in a single, searchable hub, and provides access to it at any point of time. This way, team members will be able to perform all sorts of rend analysis and statistical investigations, and prepare constructive reports on their progress.
  • A rich toolkit for developers. While it is true that JIRA is mostly appreciated for issue and bug tracking, those are far from being the only features you should know about. This system will become your developers’ favorite assets before you know it.
  • The UI is a bit confusing sometimes to the inexperienced user.
  • The price can be a little too much for small businesses.
  • Too many features, that sometimes can bring some complexity to the platform (this is sometimes rated as a good area too, it will depend on how experienced [you are] and the points you want to cover with this tool).
  • We have seen a faster ROI on our products as the production processes have been optimized.
More complete and robust solution than the competition.
The software is really feature packed and sometimes can be a bit difficult to get it set up and customized.
When everything is properly configured, it is pretty easy to use and maintain.
The system deals predominantly with Agile project management, adopting both a Scrum and a Kanban approach (Scrumban), and captures data and regulatory evidence at every stage of the process. A beneficial hint you will discover along the way is active engagement for your entire team, as JIRA gives everyone the whole picture of the processes they’re involved in, and lets no issue fall through the cracks.