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an Engineer's Review of Jira
July 15, 2021

an Engineer's Review of Jira

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jira Software

[Jira Software] is being used across the organization by all teams to track tasks, deliverables, and document information such as meeting minutes during the course of a project. The product managers create the tasks and specify the deadlines and the engineers get assigned tickets to work on. It is also referred to in the Product Life Cycle Management software since a lot of information are included in Jira.
  • Adding a detailed description of the task
  • Tagging different people for comments
  • Adding pictures, documents etc.
  • Often adding a picture needs several tries due to "failed" error messages
  • Time tracking is very basic and can certainly improve
  • The watching option does not always send an email notification with updates, even if it is set to do so
  • Documenting Information
  • Tagging other members to get their feedback recorded
  • Track progress of projects
  • It is essential to see the ROI from the human resources (e.g. hours spent on each task)
Redmine is much more intuitive and user friendly. Jira certainly has more advanced features and a plethora of plugins for any sort of need.
Especially for programming teams, Jira is more suitable to track the project.

Do you think Jira Software delivers good value for the price?

Yes

Are you happy with Jira Software's feature set?

Yes

Did Jira Software live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Jira Software go as expected?

I wasn't involved with the implementation phase

Would you buy Jira Software again?

Yes

SOLIDWORKS, Microsoft 365 (formerly Office 365), Microsoft Teams
[Jira Software] is well suited for tracking tasks, the progress of the project, and human resource management. It is easy to verify who is available for a new task and who needs support for a time consuming project. It also allows the product manager to see which aspects of the project are done and what is left.