Need to Track Issues and follow Agile Methodology? Jira is the way to go!
July 08, 2022

Need to Track Issues and follow Agile Methodology? Jira is the way to go!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jira Software

We use Jira for bug/improvement tracking and following Agile Methodology. We create tickets for our development work, plan which tickets to pick in the current Sprint, update statuses as the work is completed, and then get them closed. It also has the option to create team-wise boards which let you track the tickets for the whole team in a single place. This helps manage and estimate the work being done by the whole team. It also gets connected with GitLab so when we push something to Git with the commit message having a JIRA ticket number, the same starts to reflect on the ticket. Along with all this, we can comment and track the history of a ticket which makes things easier to track.
  • Helps with Agile Methodology
  • Issue/Bug Tracking
  • Connects with GitLab
  • Can't really think of things that could be improved. UI is already good and it is pretty fast!
  • Current Sprint Board
  • Backlogs Board
  • Issue Tracking
  • Multiple Statuses that can be Customized
  • History feature for each ticket
  • I have not been involved with that

Do you think Jira Software delivers good value for the price?

Not sure

Are you happy with Jira Software's feature set?


Did Jira Software live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Jira Software go as expected?

I wasn't involved with the implementation phase

Would you buy Jira Software again?


Jira is well-suited everywhere where you require creating tickets to track work. It is best used when your organization follows Agile Methodology. It comes with Boards, Backlogs, etc. that allow you to track all the issues in the current Sprint and if some tickets are not completed, they either go to the backlogs or roll over (according to the admin settings). It also lets you create Sprints and you can plan how much work can be done in that time. Good tool!