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Jira is a Saviour
March 08, 2024

Jira is a Saviour

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jira Software

Jira Software is a project management tool that is widely used by various teams in our organization to manage their projects and tasks. This tool is so feasible as it helps us to customize the information collected from customers and used by your agents by using issue type fields and screens.
It is a very good tool for collaborating with the team, managing the requirements, tracking issues and keeps the account of all the tasks, issues handled by each member of the team.
  • Project management
  • Bug Tracking
  • task management
  • Customization of workflows as per our requirement in the project
  • Automation
  • Capacity Planning
  • Individual time tracker
  • Some of the navigation option could be improvised
  • Licensing cost
  • Flexibility of the tool
  • Potential team management
Jira is so flexible and configuration from the Jira administration perspective also its effective and smooth.

Do you think Jira Software delivers good value for the price?

Yes

Are you happy with Jira Software's feature set?

Yes

Did Jira Software live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Jira Software go as expected?

I wasn't involved with the implementation phase

Would you buy Jira Software again?

Yes

In our team, it has helped us to manage each sprint on a quarterly basis which keeps track of individuals about the work or tasks that they have contributed. This helps the team lead to sign off the things on the completion of the tasks based on the goals.
We also create a dashboard that gives in brief analysis of the work done that has contributed to the team.