A user friendly and powerful survey tool!

Jotform is by far the most useful tool we have encountered when it comes to filling our organization's survey needs. As a non-profit organization whose mission is to support maritime research efforts by providing a fleet of science vessels and an experienced crew, we strive to constantly improve our clients’ experience and the efficiency of our services.

The advantages of using Jotform are twofold:
- Clients can now quickly and easily submit ratings and comments
- We are able to track and compute these reviews with greater precision in a fraction of the time (no more manual review accounting)

The workflow goes along like this:
- Our clients submit their reviews
- A summary email is sent to our Operations Supervisor along with a detailed PDF
- The data are then automatically fed into an integrated Google Sheet document
- Simultaneously, the data is automatically interpreted under graph form, while comments are harvested in a comprehensive document for continuous improvement purposes
- Those graphs and comments can then be copied directly into reports destined for the board of representatives to better showcase improvements both done and to come