Best form builder!
January 22, 2024

Best form builder!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jotform

I use Jotform to take orders for my custom desserts, wedding and when I have presales. I also have used Jotform as a survey for my customers to take order to get their feedback.

Pros

  • Easy to manipulate the forms
  • allows me to take payments
  • Customers can see their amount total when I use the product listing

Cons

  • I would like to be able to offer multiple payment options for my customers
It's definitely been helpful with creating a place for me to collect all the info I need to offset extra questions I would need to ask my customers. The only thing I would like to see improved would be the product listing and being able to take multiple payment methods to give my customers options.

Comments

  • Marijoy A | TrustRadius Reviewer
    Marijoy A
    commented 2 years ago
    Hi there, Thank you for sharing your wonderful review. We're thrilled to hear that Jotform is helping you streamline your order process and even manage payments for your business. We understand the importance of gathering customer feedback, and using Jotform to conduct surveys certainly simplifies the process. We have noted your interest in having multiple payment options. Unfortunately, Jotform does not currently support adding multiple payment gateways in a form. However, there is a workaround that you can use with the existing features in the Form Builder. To learn more about this method, please visit our guide at https://www.jotform.com/help/182-how-to-create-a-basic-multiple-payment-form/. If you have any questions or need assistance, please feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We're always happy to help.

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