JustWorks does a lot lot more than "just" what it needs to do! Great experience
October 26, 2021

JustWorks does a lot lot more than "just" what it needs to do! Great experience

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Justworks

JustWorks is the standard system for HR management, benefits, accounting, and payroll. I have acted both as a user and an administrator. It has a huge advantage over existing solutions since JustWorks offers the best of both worlds: a self-directed, self-serve option as well as easy access to a contact person or account manager to answer questions. We evaluated multiple PEOs and no one else had this flexibility. JustWorks also supports all the additional services you'd expect, health benefits that are equivalent to a large organization, insurance etc. I would highly recommend JustWorks for any startup at its earliest stage to a growing one.
  • Enrollment - both self serve and access to a person to help
  • Communication - email communication with updates and explanations
  • Easy to use web portal - information at the administrator's and user's fingertips
  • Value proposition - understanding why JustWorks is better than other PEOs
  • Aggregated user logins - if you have worked in multiple companies with multiple JustWorks accounts, you need a unique one for each company which can get confusing
  • Health benefits in one single offer
  • Easy to manage payroll
  • Inclusion of workforce compensation insurance
  • It saves us money as we can rely less on external vendors for specific areas as everything is integrated under one roof
ADP was too manual and required too much back and forth to get set up, Vensure and Sequoia One never replied in a timely manner.

Do you think Justworks delivers good value for the price?

Yes

Are you happy with Justworks's feature set?

Yes

Did Justworks live up to sales and marketing promises?

Yes

Did implementation of Justworks go as expected?

Yes

Would you buy Justworks again?

Yes

As I have only used JustWorks at 3 different companies all of less than 30 employees, I am not equipped to access how it scales to companies of 100+ users. For SMBs, I have found that they are the best after evaluating 4 different PEOs in terms of ease of use and the breadth of what they offer.

Justworks Feature Ratings