Justworks is a great HR platform to consider for small organizations
November 05, 2021

Justworks is a great HR platform to consider for small organizations

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Justworks

My organization currently uses Justworks to manage our entire U.S. HR payroll, insurances (medical/dental/vision), 401(k), and other employee benefits (life insurance, AD&D, etc.). Justworks greatly helps us with HR administration and with federal, state, and local filings associated with payroll and HR. We also use Justworks for general HR guidance and to track paid time off requests and balances.

Pros

  • Payroll Administration
  • Customer Service
  • Medical/Dental/Vision and Ancillary Benefits Administration
  • 401(k)

Cons

  • Payroll for Staffs Based Abroad
  • Reporting Capabilities
  • Paid Time Off Tracker/Balance for Staffs Based Abroad
  • W2 Details
  • Payroll administration
  • Automatic U.S. federal, state, and local payroll tax filings
  • Great range of insurances and ancillary benefits for employees
  • Easy to use platform
  • Easy onboarding of new staff
  • Positive return on value vs. cost
  • Greatly diminishes the time spent on payroll administration
  • Greatly diminishes the time spent on benefits administration
Justworks is a much simpler platform with better pricing. I remember ADP's cost was tied to a certain percentage of the total payroll, which is not ideal if you have highly compensated employees. Though ADP offered more ancillary benefit options and group employee discounts, we feel Justworks suffices and meets our daily HR needs.

Do you think Justworks delivers good value for the price?

Yes

Are you happy with Justworks's feature set?

Yes

Did Justworks live up to sales and marketing promises?

Yes

Did implementation of Justworks go as expected?

Yes

Would you buy Justworks again?

Yes

Overall, Justworks is a great platform to use to manage organization wide payroll, benefits (medical/dental/vision), and other misc. HR related services (401(k), life insurance, AD&D). The value Justworks brings to our organization greatly exceeds its cost, which I find very reasonable. I particularly love its customer service, which is fast, reliable, and helpful (By calling a number, you get connected directly to a customer service rep., no answer machines or need to press multiple buttons/selections to get to where you need). By implementing Justworks for our HR needs in the U.S., it greatly reduces the time I spent on HR administration duties while offering great benefits and HR services to our employees.

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