K2 blackpearl review
Updated March 13, 2017

K2 blackpearl review

Kristen Roskob | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Review Source

Software Version

Other

Overall Satisfaction with K2 blackpearl

It was used as our workflow engine incorporated with InfoPath forms on SharePoint 2007 Standard across the organization.
  • Very intricate and detailed workflow solution
  • Great compatibility with multiple platforms
  • Versatile
  • Reduce complexity
  • More free training available
  • Reduce cost and simplify program
  • Prior to me being on the team, the person I replaced was able to convert many paper form processes into InfoPath/K2 electronic solutions. This was successful at the time and increased employee efficiency.
K2 was not my decision, but it was more robust than the other solutions. It just required a much higher learning curve to use it effectively. I liked the ease of use of Infowise and Nintex, but it was lacking some things K2 had. SP Designer is the easiest and most familiar to me, so I'm most comfortable with using it.
K2 blackpearl is appropriate if the user is familiar with building Visio diagrams, or versed in Visual Studio with multiple processes needing to be done at once.

K2 Software Feature Ratings

Process designer
5
Process simulation
Not Rated
Business rules engine
7
SOA support
5
Process player
Not Rated
Support for modeling languages
Not Rated
Model execution
Not Rated
Not Rated
Social collaboration tools
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Content management
Not Rated

K2 blackpearl Support

They were always super helpful when I was learning how to use the program, and assisted me frequently when I came across unknown errors in the workspace.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None